Privacy Policy

Effective Date: 1st July 2024

Introduction: At E.G. Nursing Home, we are committed to protecting the privacy and security of our patients, visitors, and staff. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our services.

Information We Collect :

1. Personal Information: Name, address, phone number, email address, date of birth, medical history, insurance information, and other personally identifiable information.
2. Health Information: Medical records, treatment plans, diagnostic results, and other health-related information.
3. Usage Information: Information about how you use our website, services, and facilities, including IP addresses, browser types, and access times.

How We Use Your Information?

1. Provision of Services: To provide and manage your healthcare, including diagnosis, treatment, and care coordination.
2. Billing and Payments: To process payments and manage insurance claims.
3. Communication: To communicate with you regarding appointments, treatments, and healthcare services.
4. Compliance and Legal Obligations: To comply with legal and regulatory requirements.

Disclosure of Your Information We may disclose your personal information in the following circumstances:

1. Healthcare Providers: To doctors, nurses, and other healthcare professionals involved in your care.
2. Insurance Companies: To process claims and payments.
3. Legal Requirements: To comply with legal obligations, court orders, or governmental requests.
4. Third-Party Service Providers: To service providers who perform functions on our behalf, such as billing, data storage, and IT services.

Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. Despite these measures, no data transmission over the internet or data storage system can be guaranteed to be 100% secure.

Your Rights

1. Access:Request copies of your personal information.
2. Rectification:Request corrections to any inaccurate or incomplete personal information.
3. Deletion: Request the deletion of your personal information, subject to certain exceptions.
4. Restriction: Request the restriction of processing your personal information.
5. Portability: Request the transfer of your personal information to another entity.